Privacy Policy

Welcome to ExpressPicks. Your privacy is of the utmost importance to us. This Privacy Policy outlines how ExpressPicks (“we,” “our,” or “us”) collects, uses, and protects your data when you visit our website (https://expresspicks.shop). We are committed to ensuring that your personal and financial information remains secure.

1. What Information Do We Collect?

We may collect the following types of personal information to provide you with a seamless shopping experience:

  • Contact Information: First and last name, postal address, email address, and phone number.
  • Financial Information: Payment details, transaction history, and preferred payment methods (processed through secure gateways).
  • Technical Information: Your IP address, browser type, operating system, and general internet usage data collected via cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process, confirm, and track your orders and deliveries.
  • Customer Support: To respond to your inquiries and handle service requests.
  • Personalization: To improve our website and provide a personalized shopping experience.
  • Marketing: To inform you of new products, special offers, and promotions (only if you opt-in).
  • Security: To detect and prevent fraudulent transactions and protect our customers.

3. Sharing Your Information

We do not sell your personal data to third parties. We only share information with trusted partners who help us operate our business:

  • Service Providers: Logistics and courier companies for delivery, and payment processors for secure transactions.
  • Legal Compliance: We may release information when required by law to comply with UAE regulations or protect the rights and safety of ExpressPicks and its users.
  • Business Transfers: In the event of a merger or sale, your data may be transferred to the new entity under the same privacy protections.

4. Data Storage and Security

  • Secure Storage: We use administrative, technical, and physical safeguards (including SSL encryption and firewalls) to protect your data.
  • International Transfers: As an e-commerce platform, your data may be processed by staff or suppliers operating outside the UAE or GCC to fulfill orders and provide support. By using our site, you agree to this processing.
  • User Responsibility: You are responsible for keeping your account password confidential. Always log off after using a shared computer.

5. How We Use Cookies

Cookies help us analyze web traffic and remember your preferences (like items in your cart).

  • Traffic Analysis: We use traffic log cookies to see which pages are popular, helping us improve the site.
  • Control: You can choose to decline cookies in your browser settings, though this may limit some website features.

Cookie Name

Purpose

CART

Keeps track of your shopping cart items.

CURRENCY

Remembers your preferred currency (e.g., AED, SAR).

CUSTOMER_AUTH

Indicates if you are currently logged in.

RECENTLY_VIEWED

Shows products you have recently looked at.

WISHLIST

Stores items you have saved for later.

6. Links to Other Websites

Our website may contain links to other sites. Please note that once you leave ExpressPicks, we do not have control over those external sites. We encourage you to read the privacy statements of any website you visit.

7. Your Rights

You have the right to:

  • Opt-out: Unsubscribe from marketing emails at any time.
  • Access & Correct: Request a copy of the personal data we hold about you or ask us to correct any inaccuracies.
  • Contact us: For any data-related requests, email us at infoexpresspicks@gmail.com

8. Changes to This Policy

ExpressPicks may update this policy from time to time to reflect changes in our practices or for legal reasons. Please check this page frequently to stay informed.

Contact Us

For any questions regarding this Privacy Policy, please contact us: